ONC’s Grassroots Monitoring; a game-changer for effective service delivery and political mobilization

By Kyeswa Hakim

In recent years, the Office of the National Chairman (ONC) has emerged as a critical player in Uganda’s governance landscape, particularly in monitoring government programs at the grassroots level. Under the able leadership of Chief Muzzukulu Hajjat Hadijah Namyalo, the ONC has demonstrated its commitment to ensuring that government initiatives such as Universal Primary Education (UPE) and the Parish Development Model (PDM) are effectively implemented. This proactive approach to monitoring and evaluation is not only improving service delivery but also strengthening the bond between the government and the citizens it serves.

By identifying challenges such as teacher absenteeism, inadequate infrastructure, and mismanagement of funds, the ONC has provided actionable insights that enable relevant ministries and local governments to address these issues promptly.

Similarly, in the implementation of the Parish Development Model (PDM), the ONC has played a pivotal role in ensuring that the program achieves its intended objectives. Through grassroots monitoring, coordinators have uncovered instances of extortion and mismanagement, which have been reported to the relevant authorities for corrective action.

This has not only safeguarded the integrity of PDM but also ensured that the benefits reach the intended beneficiaries—ordinary Ugandans at the parish level.

Bridging the Gap Between Citizens and Government

One of the most commendable aspects of the ONC’s work is its ability to bridge the gap between citizens and the government. By engaging directly with communities, ONC has created a feedback loop that allows citizens to voice their concerns and challenges. This information is then shared with relevant ministries and local governments, ensuring that service delivery is aligned with the needs of the people.

For instance, the ONC’s reports on UPE have highlighted issues such as delayed disbursement of funds and inadequate teaching materials, prompting swift action from the Ministry of Education and Sports. Similarly, its monitoring of the PDM has led to the resolution of issues such as extortion and bureaucratic delays, ensuring that the program benefits those who need it most.

Strengthening Support for President Museveni and the NRM

The ONC’s efforts are not just about improving service delivery; they are also about building trust between the government and the citizens. By ensuring that government programs are implemented effectively and transparently, the ONC is reinforcing the NRM’s social contract with Ugandans. This, in turn, is likely to increase support for President Yoweri Kaguta Museveni and the NRM in the 2026 elections.

Citizens are more likely to support a government that listens to their concerns and addresses their needs. The ONC’s grassroots monitoring is a testament to the NRM’s commitment to delivering on its promises and improving the lives of ordinary Ugandans. As the 2026 elections approach, the ONC’s work will undoubtedly play a crucial role in consolidating support for the NRM.

A Model for Effective Governance

The ONC’s approach to monitoring government programs is a model for effective governance. By combining grassroots engagement with actionable reporting, the ONC is ensuring that government initiatives are implemented transparently and efficiently. This not only improves service delivery but also strengthens the relationship between the government and the citizens it serves.

As we look ahead to the 2026 elections, the ONC’s work will be a key factor in determining the NRM’s success. By continuing to monitor government programs and address the challenges faced by ordinary Ugandans, the ONC is not only improving lives but also securing the future of the NRM and its leadership.

In conclusion, the ONC, under the leadership of Hajjat Hadijah Namyalo, has proven to be a vital institution in Uganda’s governance framework. Its commitment to monitoring government programs and addressing the challenges faced by citizens is a testament to the NRM’s dedication to service delivery and accountability.

As the country moves closer to the 2026 elections, the ONC’s work will undoubtedly play a crucial role in ensuring that the NRM remains the party of choice for Ugandans.

The writer is Head ONC Digital Media and Aspiring Candidate for the NRM Vice Chairperson seat in Central Buganda.