Kampala, Uganda: Goldstar Insurance Company Limited has reaffirmed its position as one of Uganda’s leading non-life insurance providers, maintaining a legacy of trust, innovation, and client-centred service spanning nearly three decades.
Founded in 1996, Goldstar has built a strong reputation anchored on financial stability, customer focus, and dependable service, becoming a household name in Uganda’s insurance landscape. Today, it continues to serve individuals, corporates, professionals, and government entities across the country.
Goldstar’s philosophy, according to Jay Sakaria, the Chief Actuary, revolves around putting people first — a principle that has guided its operations since inception. “We pride ourselves on understanding our clients and simplifying their insurance experience through clear communication and efficient processes,” Sakaria says.
He adds that Goldstar’s ability to anticipate customer needs and evolve with changing times has been key to its longevity and resilience in a highly competitive market.
Local Strength, Global Partnerships
Goldstar’s success story lies in its blend of independence and strong global partnerships. This balance, according to Sakaria, gives the company both agility and depth, enabling swift responses to client needs while ensuring long-term sustainability.
Strategic investments in technology and technical expertise have enhanced Goldstar’s ability to manage complex risks, particularly in specialized areas such as industrial and commercial insurance.
The company’s headquarters in Kampala oversee a growing network of four branches nationwide, ensuring accessibility and prompt service delivery across Uganda.
Simplifying Claims, Building Trust
With nearly 30 years of industry experience, Goldstar has remained committed to simplifying the claims process, guaranteeing faster settlements and greater transparency. This focus on efficiency and accountability has been central to building customer confidence and retention.
Its broad portfolio includes diverse general insurance products, from motor and property insurance to engineering, liability, marine, and medical coverage, all tailored to meet the evolving needs of both corporate and individual policyholders.
Guided by its vision “to be an insurer of distinction, renowned and respected for unequalled customer service delivery,” Goldstar continues to set the standard for reliability and professionalism in Uganda’s non-life insurance sector.
Its solid financial footing ensures the company consistently meets its obligations to clients, reinforcing confidence in its ability to deliver value and sustain growth.
As Goldstar looks to the future, it remains committed to innovation, customer satisfaction, and sustainable business practices, setting the tone for a more resilient and trusted insurance industry in Uganda.
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